Greenscene Landscaping News

Why the warranty on your stone landscaping products matters

Beyond the obvious – you’re protected from any manufacturer defects – what benefit is there to a landscape stone warranty?

Landscape warranties indicate the quality of the product you buy.

Most stone products installed on your property come with some kind of warranty.

Manufacturers never want to absorb the cost of a broken or faulty product, so if your product is covered by a warranty, the manufacturer expects the product to last substantially longer than the warranty period.

Why substantially longer? They want a buffer. If they think the product will stay in perfect condition for 50 years, you might see a 35 year warranty.

That’s good for you!

Two of the most popular stone suppliers offer similar warranties:

  • Unilock
  • Permacon

Get the details here so in the rare instance of a warranty claim, you know what you’re entitled to.

What does your Unilock warranty protect you from?

Unilock pioneered the lifetime guarantee in the concrete paver industry. It covers more than 10 billion stones currently installed across the continent, and says a lot about the quality of the product.

Unilock’s transferable lifetime guarantee covers residential:

  • Paving stones
  • Slabs
  • Retaining wall units
  • Natural stone

As long as your stone is installed and maintained to Unilock’s guidelines, your warranty claim will be honoured without a hiccup.

Installation falls under the Green Scene warranty (a 5 year warranty on all workmanship – where the industry standard is 1 year). So your new stone patio, pool surrounds or other feature is as safe and smart an investment as you can make.

Make sure you register your Unilock stone pavers within 60 days of purchase.

How does a Permacon warranty measure up?

Permacon guarantees the structural integrity of concrete landscaping and masonry products for 50 years.

It’s not as long as Unilock’s warranty, but it is more than enough for any homeowner to feel adequately protected. Who lives in the same home for 50 years these days anyway?

The warranty applies to normal, non-abusive use of the product, and covers any abnormal deterioration of surfaces that may be caused by the use of sodium chloride for de-icing pavers, slabs or steps.

It is also transferable to any new property owners for the duration of the warranty. Like Unilock, you will have to discuss installation warranty with your contractor.

How do you know the manufacturer will honour claims honestly?

Landscaping manufacturers get by on word of mouth more than anything else.

Industry competition is fierce, and it’s in the manufacturer’s best interest to go above and beyond in all warranty claims.

We work with Unilock and Permacon often, and they’re leaders in the industry for a reason. While extremely rare, warranty claims are always handled quickly and professionally.

Combine these product warranties with the workmanship warranty we offer and you have a rock-solid guarantee of quality on your landscape.

If you want to talk about a specific manufacturer, give us a call. We’re happy to share what we know and help get your landscape project moving smoothly.

Of course, if you’re already loyal to a manufacturer, you can ask us to only use its products in your landscape renovation.

Give us a call today to get started.

A Green Scene Landscaping professional will visit your home to discuss your home remodeling plans.

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