FAQs

All Your Landscaping Questions, Answered

We get a lot of questions about our landscaping services and installations.

And at Green Scene Landscaping, we seek to provide our customers with the most useful and accurate information regarding all of their landscaping needs.

To make it easy for you to get this information any time of the day or night, we have all your answers here.

Do you offer a warranty?

Do you offer a warranty?

Absolutely! Our Extensive Warranty is something you can feel confident about, because we will stand behind our workmanship and materials for as long as you enjoy them. Learn more about our warranty here.

What areas does Green Scene Landscaping service?

What areas does Green Scene Landscaping service?

We service Toronto, Mississauga, Etobicoke, and the surrounding areas. However, landscape and construction projects can be arranged for those outside these areas by request.

How long will it last?

How long will it last?

If installed properly (e.g., excavation is to the required depth, proper use of granular materials, sufficient compaction), your installation will last a lifetime. There is a manufacturer’s lifetime warranty on the product to prove it.

How deep do you need to dig?

How deep do you need to dig?

Ideally, you must excavate all topsoil until you reach “hard pan” or undisturbed soil, which is clay or virgin soil. Therefore, each installation varies. Our go to base material is granular ‘A’ compacted every 6 inches until a compaction rate of 98% is achieved. Depending on application (Driveway vs patio), we also will use other base materials such as HPB (High Performance Bedding) and ‘Ultrabse’ ; which is a compatible concrete mix; all with the purpose of creating a adequate drainage solution for each project.

What if my new deck or patio shifts or cracks?

What if my new deck or patio shifts or cracks?

Living in Southern Ontario, we are faced with some pretty extreme weather conditions. Severe cold, long periods of rain or drought, and even harsh winds. It certainly can effect anything built on the ground, such as decks, walls, or pergolas. Although we use products and techniques that ensure your structures are built to last, you could potentially notice some changes as it settles in the first couple of years. If you notice your structure has shifted, moved or cracked in the first two years, be sure to contact us and we’ll take care of it. All our construction projects are covered by our Landscape Construction Warranty.

Some other companies offer landscaping design at no charge. Why don’t you?

Some other companies offer landscaping design at no charge. Why don’t you?

In order to build the perfect design for you and your property – a design that has all the necessary detail and will minimize unexpected issues and delays during the construction phase – our landscape designers and architects put extensive time and expertise into this phase.

Other companies that don’t charge a fee at the design stage may feel it’s better to skim through this phase in order to minimize their risk, in the hope that they’ll re-coup the cost during the construction phase.

We feel it’s better to do the best job from the start, charge a fair fee for the service, and if you contract us to continue on with the build phase, the full design fee is then deducted from the final bill.

How can I minimize the disruption to my family and neighbours?

How can I minimize the disruption to my family and neighbours?

Landscape construction can be messy and inconvenient. Big piles of dirt and materials on your driveway or lawn. Construction vehicles on your property or street. The lack of silent construction equipment. No question about it: your peace and quiet may be interrupted for a time.

But we understand that. So our first response is to look at where we can improve the situation. Here are a few ways we can help:

  • Ensure we’re available to address any concerns
  • Make as little mess and inconvenience as possible
  • Clean up after ourselves at the end of each workday

From your end, letting neighbours know of your plans and the expected construction schedule is always appreciated. That way, there are no surprises if things get a little noisy or unsightly. An invitation to your new space once it’s done might also be appreciated!

What’s the best way to make sure the design will suit me?

What’s the best way to make sure the design will suit me?

We always suggest that our clients take some time at the start to think about some of the things that will have an effect on the enjoyment of their outdoor space.

  • What is your design style?
  • What do you like to do outdoors
  • What will the primary use of this space be?
  • What are the pros and cons of your property?

What is your budget?

What is your budget?

Having some clear ideas about these factors will help our designers incorporate the right features, in the right layout and even in the right order (should you want to stagger the construction in phases). Please contact us if you have any questions or ideas you’d like to discuss.

Is it better to build in phases or all at once?

Is it better to build in phases or all at once?

We have catered to home owners on both sides of the spectrum. Everyone would like to get everything done at the same time. In most cases, to develop your property in phases is easier to budget financially, but it also allows for features to change as the family’s interests and needs change. We do suggest that the design is done as a complete plan, as this will ensure the overall cohesiveness of the space and suitability for your home.

Should I seal it?

Should I seal it?

Sealing the surface is a matter of personal preference. Sealing your pavers with a concrete sealer will enhance the original colour, but it will also create some maintenance. Sealing should not be completed right after a new installation; a waiting period of minimum 60 days is required. The first application should get two coats and, depending on sun exposure, one coat every year or two thereafter.

What about ants and weeds?

What about ants and weeds?

In the past, people have had problems with both ants and weeds growing up through their pavers. In recent years, with advanced technology, engineers have developed new polymeric sand for the sole purpose of eliminating pesky ants and unsightly weeds. The sand is composed of polymeric bonding agents, which create an impenetrable surface. It looks and sweeps like normal sand, but once it has been lightly soaked and completely dried, it serves much like a grout – no messy sand, no ants, and no weeds.

Another company put in a patio last summer, it’s already become very uneven. Does it need to be fully re-done?

Another company put in a patio last summer, it’s already become very uneven. Does it need to be fully re-done?

Unfortunately, yes. We would have to remove what already exists and correct the imperfections of the initial installation, otherwise the problem will continue to occur.

Still Have Questions?

There is never an end to the questions flashing in your head when you are renovating your outdoor space.

We want to help you feel secure in your knowledge and decisions regarding your interior or exterior design.

Give us a call and speak with our experts to learn more.

A Green Scene Landscaping professional will visit your home to discuss your home remodeling plans.

Request a Consultation